Privacy policy

At Arkinn Jewells, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how we protect it. By using our website, you agree to this policy.

1. Information We Collect

We may collect:

  • Name, email, phone number
  • Billing & shipping address
  • Order details and payment confirmation
  • Custom jewelry details, images, and files
  • Device data, IP address, browser type
  • Messages, WhatsApp, and customer support chats

2. Payment Information

Payments are handled by secure third-party providers. We do not store full card details on our system.

3. How We Use Your Information

  • Order processing and shipping
  • Custom jewelry creation
  • Customer support
  • Order updates and tracking
  • Fraud prevention
  • Marketing (if subscribed)

4. Custom Jewelry Information

Any design, logo, or image shared by you is used only for your order. You must have rights to any content submitted.

5. Sharing Your Information

We may share limited data with:

  • Payment processors
  • Courier partners
  • Hosting & email services
  • Analytics & marketing tools
  • Legal authorities if required

6. Cookies

We use cookies to improve user experience, analyze traffic, and show relevant offers.

7. Marketing

You may receive emails/SMS if subscribed. You can unsubscribe anytime.

8. Data Security

We take strong security measures, but no system is 100% secure online.

9. Data Retention

We keep data as long as required for legal, tax, warranty, and business purposes.

10. International Orders

Your data may be processed in different countries when you place international orders.

11. Your Rights

You may request access, correction, or deletion of your data by contacting us.

12. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect their data.

13. Third-Party Links

We are not responsible for external websites or services linked from our store.

14. Changes

We may update this policy anytime. Changes will be posted here.

15. Contact Us

Email: contact@arkinnjewells.com
Website: www.icedbyarkinn.com